Team & story

A U.S.-based team that knows your specialty billing.

You work with a specialized U.S.-based team that knows specialty medical billing. Approachable experts who understand the clinical context behind your billing.

Why we exist

Built to be both: technology and expertise.

Reimbursement Remedy was built to fill a gap nobody else was filling. Wound care and podiatry practices were handed billing guidance by sales reps and distributors who had a product to move, not a practice to protect. Most of that advice was wrong.

Brittany Walthall recognized the problem immediately. Nearly 20 years in specialty billing had shown her the same thing from the inside. Technology alone wasn't the answer. Billing expertise alone wasn't enough. We built Reimbursement Remedy to be both, because practices in this space deserve a partner accountable for getting it right.

The team

Specialty billing specialists.

A specialized team, wound care certified, and based entirely in the U.S.

Brittany Walthall

Brittany Walthall

Director of Operations

Brittany brings nearly 20 years of specialty billing expertise to Reimbursement Remedy, from billing manager at a multi-million-dollar podiatry practice to insurance verification work that opened the door to wound care. Her focus is clean documentation and reimbursement optimization, so the billing matches the care.

Denise Jackson

Denise Jackson

Wound Care Certified Medical Billing Specialist

Denise brings 25 years in specialty physician offices, front and back office, including office manager for a spine surgeon. That clinical background (insurance verification, preauthorizations, surgery scheduling) shapes how she reviews every claim. She's certified in wound care, medical assisting, and bone density, with expertise in spine X-rays and C-arm imaging.

Heather Childress

Heather Childress

Insurance Verification Specialist

A detail-oriented IVR specialist with two years optimizing verification workflows. Holds an Associate of Science degree and a wound care certification. She's proficient in ClickUp for task and project management, plus insurance verification tools like Waystar, Noridian, and PVerify.

Direct access to the people who work your account.

New practices start once a month. Book your Reimbursement Review to see if we're a fit, and grab a spot in the next cycle.

Book Your Reimbursement Review