Specialty medical billing visibility you can trust.
Most practices have billing in place. The question is whether it's performing. Here's how we're different, and how you can check before you commit.
Why specialty medical billing focus matters here.
Specialty billing focus
Specialty medical billing carries its own documentation requirements and clinical nuance. That's what our team and process are built around.
A defined, US-based team
A stable team that knows your account and works together, based entirely in the U.S.
Software built around billers
Designed by a biller, brought to life by tech. Coverage gets checked against the chart before the claim goes out, and the system never fabricates a finding to fill a blank.
Questions specialty practices ask.
We already have a billing company.
Most practices that come to us do. The call looks at your billing, and we walk through what we find together.
Switching is too disruptive.
We keep onboarding smooth. Our agreement gives you a full 180-day transition period, and we hand over all open account data in a format you or any future biller can use. There's no lock-in.
How do I know you'll perform?
You can see it for yourself. Patientflows gives you real-time visibility into claims, denials, and collections. And our agreement includes an accountability clause: if a denial's our error, we rework and resubmit it at no charge.
Do you guarantee results?
We won't promise a specific number, since honest billing depends on your documentation too. What we promise is the work and full visibility: you'll see every claim, denial, and dollar in Patientflows, in real time.
How does your pricing work?
A flat monthly rate based on your claim volume. No percentage of collections, so your bill doesn't climb just because you had a strong month. You'll find the tiers on our pricing page.
How do you handle compliance and documentation?
We bill to what the documentation supports, and that's the standard we hold ourselves to. Our team's wound care certified, and we run quarterly documentation reviews.
Do you collect any patient health information through your website?
No. Our forms collect business contact info only: practice name, your name, email, phone. No patient names, no conditions, no insurance IDs.
What happens if a denial is your error?
If a denial's our error, we rework and resubmit at no charge. That's our accountability clause: if it's our mistake, we fix it and resubmit.
How do you stay current on payer policy and documentation changes?
Our platform holds payer policies and documentation requirements and updates them automatically as they change. Brittany also tracks CMS updates directly, and the team holds wound care certifications that require continuing education.
See the gap in your billing before committing.
A 30-minute Reimbursement Optimization Analysis call, at no charge and no commitment. We review your A/R aging, denial patterns, and underpayment exposure against your contracted fee schedules. If a denial's ever our error, we rework and resubmit it at no charge, and you're never locked in: 90 days' written notice to terminate, with up to 180 days of transition support on claims in process.
Wound care certified specialists.
Our team holds wound care certifications and specializes in insurance verification, with direct experience managing billing for wound care, podiatry, and vascular practices.
See exactly where your billing stands.
30 minutes with Brittany, who oversees every account and coordinates with the team. New cycles start between the 15th and 30th of every month. Book your Reimbursement Review to see if the next cycle is a fit.
Book Your Reimbursement Review